The patient’s wish list

For the initial consultation appointment, my patients’ produce a numbered wish list of what they would like to achieve following treatment. Once I have heard their story, examined the patient and made a diagnosis, I use the wish list as the basis for their treatment options discussion and consent. I go through each of the wishes with the patient and say whether I can:

1.     Fulfil the wish

2.     Not fulfil the wish

3.     May be able to fulfil the wish to some degree

I then put this in writing as part of their treatment plan letter

Dr John Besford introduced me to this technique and it has really helped me manage my patients’ expectations.

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